PERSONAL TRAINING TERMS & CONDITIONS 

Session bookings are to be made directly with me (Marcelo Miller) either in person, over the phone, via whatsapp or email. 

After my invoice is sent, payment may be made via Bank transfer or Twint on or before the indicated payment due date.

The session bookings are provisionally reserved for you as per agreement. Once the full payment of the invoice in questions is made, the bookings are secured.

​If the invoice is not paid by the required due date (usually before the 1st training), I would reserve the right to cancel all the provisionally reserved sessions without compensation.

All payments must be made in full and prior to any sessions being undertaken via the indicated payment method.

Client cancellations – a minimum of 24 hrs prior notice is required for cancellation of a session. For cancellations made less than 24 hrs prior notice, the session will be lost with no refund. Exceptions can of course be made for if you fall sick or have an accident.

​Trainer lateness – if I am less than 30 mins late, the session can either be extended according to the remaining time of the booking at no extra charge or the time will be credited to you on your next booking/s at no extra charge. If I am 30 mins or more late, the session may be cancelled and rebooked and you will receive a free personal training as compensation.

All single Personal Trainings and packages have a 90-day expiration period from the date of purchase after which any unused sessions will be lost and no refund will be made. This is to ensure I deliver all your required sessions to enable you to achieve your goals.

​Extensions may be granted to single sessions and packages for the following reasons: Pregnancy, serious illness, serious injury or redundancy with documented proof.